Surprise your customers! Ar Telecom’s interactive services include a complete range of solutions for payments, interactive customer service and customer relations. Simple to implement and requiring low investment, you will be able to obtain more interactive and targeted communication.

The solutions are tailored to customers’ needs and can be made available, with no minimum binding period, for lengths of 12 or 24 months.

A communications solution that allows the mass sending of audio spots to a predefined telephone database.

  • 100% targeted communication;
  • Reinforces the innovation value associated with the brand;
  • High rate of recall and hearing;
  • Monitoring of success rates;
  • Fast and flexible implementation.

  • Main uses:

  • Marketing – Campaigns promoting products and services, viral marketing campaigns and corporate campaigns.
  • Commercial – Information and incentives for the sales force.
  • Human resources – Employees’ birthdays, communication of results, invitations for events.
  • A communications solution that allows the mass sending of text messages to a predefined telephone database.

  • 100% targeted communication;
  • Customised sender;
  • Customised messages;
  • Sending schedule;
  • Detailed statistical report.

  • Main uses:

  • Marketing – Campaigns promoting products and services.
  • Customer loyalty – Communication with customer base through loyalty card.
  • Customer support – Send information to customers about the service, such as delivery date, pricing and stock availability.
  • An interactive voice response solution for automatic answering and management of telephone calls; enables pre-answering services and interactive dialogue with customers.

  • System operates 24 hours/day, 365 days/year;
  • Creation of value-added services;
  • Creation of simple and intuitive interactive solutions;
  • Scalable solution that can be adapted to your company’s needs.

  • Main uses:

  • Call answering – Automatic call answering and forwarding.
  • Voting – Voting on TV shows.
  • Acquisition or activation of services – Booking confirmations, ticket sales and activation of bank cards.
  • A micropayment solution for online content that works by making a phone call to a 76x number. It is fully compatible with the architecture of company websites, with no need to purchase any equipment or software.

  • Payment of online content;
  • Real-time integration with your customers’ systems;
  • Detailed online reports;
  • Customised development for your customers.

  • Main uses:

  • Payment of online publications – Download the printed version of a newspaper or part of specialist publications.
  • Payment of entertainment content – Games, music, videos and photographs.
  • Payment of specialist content – News, dictionaries and more.
  • A contact solution that lets site visitors be contacted by the company. By entering a contact phone number and then simply clicking, a free phone call is made to the site visitor.

  • Facilitates interaction with consumers;
  • Consumers are not charged for the call;
  • Consumers appreciate the proximity approach;
  • Allows segmented leads to be generated for your customers’ businesses;
  • Easy to implement and integrate on the site.

  • Main uses:

  • Customer support – Telephone support for customers on the site.
  • Online purchasing process – Support in the online purchasing process;
  • Support in the promotion/launching of services – Promotional banners, newsletters and web pages.
  • Need help, contact us