Non-geographic numbers allow organisations to be contacted by their customers, suppliers or partners, in a simple and professional way, from any national landline or mobile network.
This service boosts call-centre performance by using easy-to-remember numbers and by providing multiple call-forwarding and delivery options.
With this type of number system, there is no direct relationship between the telephone number itself and the location of the company or person taking out the contract. Calls may be answered at a set of predetermined answering locations, located in different geographies and with different call distribution criteria.
The solutions are tailored to customers’ needs and can be made available, with no minimum binding period, for lengths of 12 or 24 months.
Numbers that facilitate contact with organisations and boost customer satisfaction, ensuring greater ease in contacting customer service staff.
Numbers that facilitate contact with organisations, with costs shared between the company and the caller.
Flat-rate numbers from anywhere in the country with a fixed cost per minute. The cost of the call is paid by the caller and is always the same, regardless of location.
Numbers with a fixed cost per call charged to the caller and the call revenues are shared with the Ar Telecom customer.